Cloud Webinar: Creating Outstanding Customer Experiences

How do you ensure great customer service? Adaptable demand management? Quickest delivery times? Best customer experience? Sign up for our upcoming webinar now to find out how Made.com, Gondola Group (owners of Pizza Express, Zizzi, Ask), and fancy dress manufacturer and retailer, Smiffy’s tackle these questions with the support of the Cloud.

Discussion Topics:

  • IT as an enabler for delivering great customer experiences
  • Demand management: tackling seasonality
  • How to ensure quickest delivery (omni-channel view)
  • E-commerce platforms & regulations

Speakers:
  • Moderator: Kevin Linsell – Head of Service Development, Adapt

Panellist:
  • Jonathan Howell – CTO, Made.com
  • Najeeb Ahmad – Group Infrastructure Manager, Gondola Group
  • Darryl Wadhams – IT Manager - RH Smith & Sons (Smiffy’s)

Provided by: Adapt Topic: Cloud Date Added: Jan 2014 Format: Webcast

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