IT Employment

Customer Service: From Calls to Contacts

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Executive Summary

Providing superior customer service is the shared responsibility of everyone in the organization. The attendee of this webcast will learn how these technologies can enable to serve customers more quickly, more intelligently, and more efficiently. The attendee will discover how video is revolutionizing customer service in ways that might surprise people. The presenter shows how to give customers on-demand access to experts in the company to more quickly resolve problems or take advantage of special opportunities.

  • Format: Webcast
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