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Combining the governance of IT with a focus on operational excellence for managing business rewards and risks, the firms with the most mature practices and capabilities are posting much higher revenues, larger profits, along with much better customer satisfaction and retention than 88 percent of their peers - in almost every industry. These same firms experience lower financial loss and risk, lower rates of customer data loss, nearly 100% uptime in IT, and spend much less on regulatory audit than all other organizations. This webcast provides immediate, fact-based insight into adjusting current practices to deliver best-in-class results, based on benchmarks conducted with more than 2,600 organizations from around the World.
- Format: Webcast
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