Microsoft Dynamics Webcast: CRM in Professional Services: Relationship Management After the Sale (Level 200)

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Executive Summary

Professional service organizations are now using Customer Relationship Management (CRM) far beyond its traditional use in marketing, sales, and service. The attendee of this webcast will learn how Microsoft CRM makes an ideal platform to build custom applications in a fraction of the time it usually takes to develop a custom application. Ascentium, a leading technology consulting company, demonstrates how they have used Microsoft CRM as the foundation for an application that helps them manage their consulting engagements internally.

  • Format: Webcast
  • Size: 0.24 KB