Date Added: Mar 2014
Join us for this LIVE event!
Thursday, April 24th
10:00 AM PDT / 1:00 PM EDT
There’s a big difference between satisfied customers and loyal customers. Satisfactory is a rating, while loyalty is an emotion.
The goal is to deliver a customer service experience that gives people a reason to come back and do business with you – again and again.
In this content-rich webinar, customer service expert Shep Hyken will explore how to build loyalty, one customer at a time.
Join this fast-paced webinar to learn:
- Why customer service isn’t just a department – it’s a philosophy
- How to manage customer interactions to create Moments of Magic™
- 10 strategies for delivering amazing customer service every time