Enterprise 2.0

On-demand Webcast: ITAM and ITSM are converging but they should never have been apart

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Executive Summary

For many organizations IT asset management (ITAM), including software asset management (SAM), has long been the poor relation to corporate IT service management (ITSM) activity. It has been on the enterprise IT to-do-list; but for many reasons it has never risen high enough to gain sufficient traction. However, interest in ITAM is on the rise in 2013 — as IT organizations finally wake up to the fact that they’re wasting a significant amount of their IT funding each year on:

  • New hardware and software procurement
  • Support and maintenance for more assets
  • Internally-supporting and hosting assets that should have been “decommissioned”
Join Criss Scruggs, Senior Product Marketing Manager at BMC Software, Jon Hall, Senior Director of Product Management at BMC Software, and guest speaker Stephen Mann, Senior Analyst at Forrester Research, to discuss:

  • Renewed interest in ITAM
  • Linkage between ITAM and ITSM
  • The opportunities and benefits of ITAM
  • Real world examples of how integrating asset data with the service desk delivers positive business service results.
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  • Format: Webcast
  • Size: 5.58 KB