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There are multiple languages spoken within an organization. To communicate effectively, you will have to speak differently to the "C" level - CEOs, CIOs, CFOs, etc. - than you normally do with managers or vice presidents. C-level executives don't care to hear about the level of operational detail that managers do, and they usually have only a passing interest in keeping within a budget. In this Webcast, Jim Kirkpatrick explains ways to speak the language and demonstrate the value of learning to the bottom line.
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