Regenerating the UK Government's Child Support Agency: Improving Care for the Next Generation

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Executive Summary

One of the U.K.'s largest governmental social services agencies, the Child Support Agency (CSA) provides financial resources for the protection and well-being of 1.5 million children under the Department for Work and Pensions and U.K law. The attendee will learn how CSA streamlined processing and administration by implementing a solution that unifies interactions across regions with differing IT systems and applications.

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