Service Desk Express and Change Management

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Executive Summary

The attendee of this webcast will learn how to eliminate these outages with Pink Elephant validated ITIL based change management processes. BMC Service Desk Express Change Management provides the solution that enables to manage change in a controlled, auditable manner. With complete integration to BMC Service Desk Express and the overall IT Service Management Express strategy, one can finally implement closed loop change processes and have complete control of change in the environment.

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