Project Management

TechNet Webcast: First Look at Service Manager 2010: Using Service Manager to Drive IO Maturity (Level 200)

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Executive Summary

Assessing The Organization's Maturity Level to Facilitate Service Manager Deployment Planning. This session will explain how Microsoft can assess the maturity of the customers prior to a Service Manager implementation. It is important to ensure a certain maturity level if the customers are to achieve value from Service Manager. The assessment will look at both process, tools and organizational readiness. From the technical point of view, Microsoft will assess the readiness of Operations Manager, Configuration Manager, and Active Directory.

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