Date Added: May 2010
Does one know how system center service manager 2010 works, and integrate with system center? If one does not know about that question, they must see this webcast. This webcast explains briefly about System center service manager 2010, and their features. Service Manager is an integrated platform that enables automation of core IT Service Management best practices including incident, problem, and change management. Through its Configuration Management Database (CMDB) and process integration, Service Manager automatically connects knowledge, and information from System Center Operations Manager, System Center Configuration Manager, and Active Directory Domain Services to deliver benefits in several areas like user-centric support, datacenter management, and business alignment etc. The webcast also gives demos to include automatic incident creation, and remediation using Operations Manager, self-service software provisioning, and compliance management using Configuration Manager. So one can clearly understand the features of System center using this webcast. This is used by configuration manager, IT decision manager, and operation manager etc.