The Five Whys

Date Added: Sep 2009
Format: Webcast

Understand and question deeply the root causes - i.e. the "Human problems" - behind every technical mishap, else your startup will be hindered in its progress. So advises entrepreneur and author Eric Ries, who suggests a layered analysis of decisions and procedures behind every technical undertaking. Follow up these questions with a proportional investment in human resources to alleviate further technical problems.