IT Policies

The Mobile Service Desk: Less Cost, More Success

Free registration required

Executive Summary

For companies looking to reduce support costs and boost customer service, BMC Software and Aeroprise introduce mobile BMC Remedy. Organizations can quickly extend BMC Remedy applications to BlackBerry, Windows Mobile and other smartphones in the field. The attendee will learn how to leverage the investments in BMC Remedy to improve service desk productivity by 30-50% and meet more SLAs and improve customer service.

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