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While many IT managers and executives worry about cost, understanding the real value of IT services as they support unique business models is important, yet often overlooked. In this Webinar, Dennis Drogseth, EMA Vice President, discusses how to determine where IT currently stands in relation to aligning with and satisfying business objectives. The presenter will also cover guidelines for understanding, establishing, and communicating value-related objectives between IT and the business.
- Format: Webcast
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