Unified Comms

Unified Communications Delivers a Scalable, Consolidated, and Manageable Communication Experience

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Executive Summary

Unified Communications at Microsoft supports over 40,000 users. Multiple communications tools such as e-mail, Instant Messaging, voice mail, voice, and presence are delivered in a unified experience which is available anywhere. Because multiple and disparate communication systems have been consolidated and in sourced onto a single solution, the ability to manage and measure the environment is enhanced.

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