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Want to be a better manager? The author suggests management practices and skills that one can start improving today. Make clear cut decisions when needed. Get to the heart of problems instead of dealing with less important issues. Follow up on important issues and actions. Level with individuals and say what one think about their performance. Be open and candid rather than reserved and cautious. Venture beyond the circle of friends. Visit one or two of peers in other departments every week and think about what information you might obtain on each visit.
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