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Even the happiest of changes may cause a feeling of loss for what existed before. As a leader, perhaps one sees that the change will save the company, enhance the product, diminish costs, or make the organization more competitive. When change is dictated, resistance is the automatic response to the stimulus. Leaders are able to gain much more cooperation when they invite others to join the plan. Include them in figuring out how to implement change, even when they are obvious in their opposition. Co-opting the opposition is the best way to get their buy-in. Leaders may even end up with some better ideas for making the change work.
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