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Travel is expensive in terms of both money and time. Interestingly, however, when 1,188 video conferencing users weighed in on why they're inclined to use video instead of travel, their top response was based on productivity. Whatever benefit your organisation uniquely ﬁnds in video conferencing, respondents made one thing clear: your success may begin with great technology, but it doesn't end there. Using both quantitative and qualitative research results as a guide, the 12 tips on the path to success are progressively arranged from competence to conﬁdence to collaboration.
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