Project Management

2009 Industry Outlook: Telecom

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Executive Summary

It's a brave new world for the U.S. telecom industry, which is using the decline of traditional wireline voice communications as the impetus to radically reinvent itself. Telecommunications in general has been a longstanding, profitable and successful industry with roots extending back nearly 150 years. But U.S. telecom has reached the point where its signature offering, wireline voice, peaked some time ago and is now in steady decline from a lack of product innovation, high network maintenance costs, generational divides and low (and ever-decreasing) margins. Wireline's demise is being hastened by the phenomenal growth of wireless, which - despite irritating connectivity reliability issues that are still being resolved - is rapidly becoming consumers' communications technology of choice. Learn more about what 2009 could bring.

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