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In the past, one used to reward the lone rangers in the corner offices because their achievements were brilliant even though their behavior was destructive. That day is gone. One needs people who are better at persuading than at barking orders, who know how to coach and build consensus. Today, managers add value by brokering with people. says the author. Ambition and smarts got you where you are, but there's good evidence that it won't keep you there or take you where you really want to go. As a matter of fact, ambition and IQ are combustible at high career altitudes without the behavioral fire retardant that is known as emotional intelligence.
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