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In a remote office, things that those who are rooted in a corporate environment take for granted are more elusive: The author is talking about the critical stuff like communication and collaboration (or things that have a business purpose) and camaraderie and connectedness (that have a more human purpose). The better a team communicates and collaborates, generally the better equipped it is to produce winning work. And the more connected a team feels, the happier and more satisfied they are in their work. So how can you enhance collaboration and connectedness for a virtual team, or for yourself?
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