9 Questions To Ask When Leading Change To Get More Engagement
Have you ever been 'Talked at' instead of had someone 'Talk with' you in a real life conversation? It doesn't feel good to have someone talk AT you. It's quite patronizing really. It leaves you feeling like you might as well not have been there at all. Conventional change management can be like that - create a communication plan to talk at people. Manage resistance when they ignore your conversation.