White Papers

TechRepublic's Resource Library is the web's largest directory of free vendor-supplied technical content. Take advantage of the library's white papers on an array of topics, from Big Data to cloud computing, mobility to security.

White Papers by Topic

  • Sponsored By Kodak // May 2015

    Unlocking the Power of Your Contact Center

    Exceptional customer experience should be the rule, not the exception. It’s an unquestionable fact: great customer experience increases loyalty. It drives up revenue, which, in turn leads to a real competitive edge. But these days, when customers contact you, they expect 24/7 responsiveness and a complete answer right away....

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    Sponsored By Kodak // May 2015

    The Kodak Info Insight Platform: The Intelligent Way to Improve Contact Center Performance.

    The KODAK Info Insight Platform is a comprehensive suite of solutions that enables a broad range of businesses to automate processes and address input capture, analysis, understanding, and enrichment of key information. In addition to reducing processing costs, the Info Insight Platform also helps increase customer satisfaction by improving...

  • Sponsored By ServiceNow // May 2015

    IDC ExpertROI SPOTLIGHT: Equinix Case Study

    The day-to-day benefits of cloud-based service automation are well-documented. But what can be harder to ascertain is the quantitative benefits, the money saved, and the impact on the company’s bottom line. IDC and Equinix teamed up to crystallize the benefits of true economic benefits of ServiceNow’s IT service automation. Download...

  • Sponsored By Cisco // May 2015

    5 Steps to Aligning IT to the Needs of Your Organization

    In the past, attempts to integrate data center infrastructure and applications have been manual, time-consuming, and expensive efforts. Fortunately, with the advent of cloud computing and hybrid IT, that situation is changing. IT can now be a catalyst for transformation: the enabler of innovation, new business models, and new revenue...

  • Sponsored By Cisco // May 2015

    5 Reasons Cisco UCS is the Best Choice When Migrating Applications

    It’s understandable to be risk averse when making major IT decisions with critical business impact. When you make these kinds of decisions—such as whether or not to change server vendors when migrating applications— you need to be confident that the benefits of the new solution are worth the risk. ...

  • Sponsored By Cisco // May 2015

    5 Things you Should Know About Computing Outside Your Data Center

    With the dramatic increase in data generated by mobile devices and connected machines, centralized data centers and public clouds are too far removed from where the action takes place. To get the real-time insights you need, here are the five things you should know about computing outside your data center.

  • Sponsored By ServiceNow // May 2015

    Powering Transformation: The IT Revolution is Now

    The IT department has traditionally been the central nervous system of a company—the brain that powers the entire organization. IT has always been in control of software and systems, and responsible for keeping those systems and associated processes consistent, steady and reliable. But times are changing for IT.

  • Sponsored By ServiceNow // May 2015

    ServiceNow ServiceWatch Economic Impact Study

    Today, enterprises are increasingly dependent on business services delivered by their IT organizations. These services underpin almost every business function, ranging from manufacturing and supply chain through to customer service and online sales. Because of their critical nature, business services need to be highly available and responsive – any disruption...

  • Sponsored By ServiceNow // May 2015

    IT Transformation Etour

    Experience IT Transformation.Explore why and how to transform your enterprise with ServiceNow in this brief, interactive eBook.

  • Sponsored By ServiceNow // May 2015

    IDC ExpertROI® SPOTLIGHT Allstate

    The Allstate Corporation (Allstate) is the largest publicly held personal lines insurer in the United States, providing insurance services to approximately 16 million U.S. households. Allstate is headquartered in Northbrook, Illinois, and owns and operates a total of 17 companies across the United States and Canada.

  • Sponsored By ServiceNow // May 2015

    IDC ExpertROI® SPOTLIGHT Equinix

    A global data center provider, Equinix Inc. offers network-neutral data center and interconnection services in 15 countries in the Americas, EMEA, and Asia/Pacific. Its services include co-location, traffic exchange, direct cloud access, and outsourced IT infrastructure solutions. With a customer base of more than 4,500 companies, Equinix operates in 32...

  • Sponsored By ServiceNow // May 2015

    Today’s State of Work: The Productivity Drain

    ServiceNow surveyed nearly 1,000 managers in the US and the UK to understand the effectiveness of the tools and processes in their corporate environment. Results revealed nearly two days a week are spent on administrative tasks that are not core to their jobs.

  • Sponsored By Hewlett-Packard (HP) // May 2015

    HP Vertica powers real-time data analytics at Empirix

    In today’s connected, fast-paced and competitive world, mobile and telecommunications companies face increasing demands associated with massive amounts of data. Empirix IntelliSight, powered by HP Vertica, is an analytics and predictive tool that can for example intelligently rank network issues to ensure excellent customer experiences.

  • Sponsored By Hewlett-Packard (HP) // May 2015

    AT&T Leverages HP Vertica Analytics Platform to Change the Economics of Providing Actionable Insights to Decision Makers

    HP Vertica has changed the economics of using Big Data analytics for AT&T's LOBs while minimizing the likelihood that performance bottlenecks will prevent business teams from realizing the full potential of Big Data analytics. As a result, AT&T's data analytics team can now provide more actionable data, and Big Data...

  • Sponsored By Hewlett-Packard (HP) // May 2015

    HP Vertica Analytics Platform powers CSP & MSO data services

    For Kansys, the ability to handle ad-hoc queries is just as important to long-term success as the increased performance provided by HP Vertica. With HP Vertica, Kansys and its clients can handle advanced analytics like trend analysis and predictive analytics with ease. Kansys and its clients are now able to...

  • Sponsored By IBM // May 2015

    Real-time Geospatial Analytics and the Connected Car

    The availability of real-time location data from vehicles, phones, and almost anything else that is not nailed down, opens up endless possibilities for creating value--provided that you have the infrastructure to collect and keep up with all that data and the analytical smarts to make sense of it. From emergency...

  • Sponsored By IBM // May 2015

    Unleash the Power of Internet of Things

    IBM and Intel gateway solutions bring real-time intelligence to the Internet of Things. Finally, your business can reliably store, access and analyze data from billions of connected devices on the edge - and answer the toughest questions, faster than ever.

  • Sponsored By IBM // May 2015

    Harnessing Data in the Internet of Things Analyst Report

    This report examines the potential that the IoT offers in enabling organizations to develop deeper, more fine-grained and timely insight from the massive volume of data that it will generate and the steps that organizations need to take in order to drive new insight from big data.

  • Sponsored By IBM // May 2015

    Internet of things Data: How to use Embedded Database and Streaming Analytics for Value

    The Internet of Things is driven by consumer demand for new services and convenience, as well as by the availability of low cost sensors smart phones, and universal internet access, offering tremendous growth opportunities and new revenue streams. New technologies can enable you to take advantage of this new natural...

  • Sponsored By HP Intel Xeon // May 2015

    Top Reasons to choose HP BladeSystem manager.

    Business is demanding more than ever from IT to deliver new services in less time without increasing resources. An IDC survey of customers reveals the top reasons why IT managers chose HP BladeSystem to meet their business needs. 'HP Proliant Gen9 servers powered by Intel® Xeon® processors 'Intel, the Intel...