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Navigating the ever-changing/dynamic financial services industry successfully for most institutions translates into growing revenue while simultaneously controlling costs. From revisiting business models to evaluating how best they can improve analytics and risk management strategies, banks today are metamorphosing into institutions encompassing a variety of businesses such as insurance, securities, investment banking, among others. Even as they consolidate and transform, the underpinning theme for banking transformation over the past year has been on redefining the value experience delivered to customers. With the increasing consolidation it is now witnessing in the banking industry, the approach is to reduce spending and free up investment capacity for a few vital technology projects.
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