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Simulation project requires highly qualified multidisciplinary staff rarely available in a Small and Medium-sized Enterprise (SME). The aim of this paper is to develop a Computer-assisted Performance Analysis and Optimization (CPAO) to help a SME manager which is considered in this paper as an inexperienced user in applying a simulation project without using explicitly the ARENA software. After the design of the suitable simulation model with ARENA software by an expert simulation modeler, the inexperienced user of CPAO can operate the process of simulation and optimization easily and simply. Major manipulations include the following. The setting of possible configurations. The statistical analysis and graphical analysis of simulation results. The improvement and the optimization of some criteria.
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