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As IEEE 802.11 matures and other wireless access technologies are introduced (such as IEEE 802.16e), the emergence of Internet Protocol as a de facto standard for transport allows users to have increasing choice about their mobile access. This effect will not only increase competition amongst cellular network providers it will also increase competition with other stakeholders and operators in the mobile services value chain. Where conflicts of interest arise, or interactions that are not adequately supported by the business model there can be a 'tussle' between the parties. The concept of tussle, as described by Clark et al, is a symptom of inflexibility within the network and is a friction caused when stakeholders vie against each other to pursue their objectives.
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