Enterprise Software

A Framework for Assessing E-Commerce Adoption at Firm Level

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Executive Summary

Many organizations lack a framework to assist managers in assessing e-commerce adoption. There has been limited literature to guide the development of a framework. The purpose of this exploratory study is to build a framework with less computation and easy application in e-commerce assessment by analyzing the actual state of e-commerce activities implemented in firms. Quantitative research is conducted using the approach of empirical study. A theoretical framework is developed based on the past studies and the related theories. Data is collected and analyzed in order to test and validate the framework, which is developed to aid managers to in decision-making process for the allocation of appropriate e-commerce conditions and healthy environment in favor of e-commerce development.

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