Project Management

A Framework for Business Transformation for Mid-Sized Retail Banks

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Executive Summary

Delivering banking services profitably is a significant challenge in a bank's quest to flourish in an intensely competitive banking landscape, especially for mid-sized retail banks. The flat world dynamics increasingly enable large global competitors that are nimbler, innovative and more cost effective to play in any market regardless of size or location. To top it all, customer expectations are wide ranging and changing rapidly - from innovative products to service levels and the demand for speedy error-free transaction processing is unrelenting. In this flattening world, mid-sized retail banks must rapidly respond to changing consumer demands and the competitive landscape. The Bank-in-a-Box framework presents banks with a rapidly deployable solution that arms them with the knowledge of best banking practices, processes and standards.

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