Collaboration

A Guide to Understanding Hosted and Managed Messaging

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Executive Summary

Electronic messaging has become the de facto communications medium and file transport system used in the workplace today. Most information workers rely on email more than they do the telephone, fax or paper-based communication. The vast majority of organizations use email for sending, receiving and storing critical business records,The purpose of this document is to offer an unbiased discussion and analysis of the key elements that must be considered by decision makers as they evaluate options for managing their messaging systems.

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