A Neural Network and Expert Systems Based Model for Measuring Business Effectiveness of Information Technology Investment

Today's indispensable bound between Information Technology (IT) and Business bears heavy expectations on IT to enable firms achieve their strategic business goals and drive competitiveness and revenue growth via offered Technology Solutions and Services. To assess achievement level associated with such expectations, mechanisms must exist for determining the relationship between Organization's Technology investments and services provided by IT, enabling quantification of effectiveness. In spite of many methods and tools on the market for measuring the Return On Investment (ROI), Net Present Values (NPV), etc., and various studies that have been conducted toward measuring IT's Business effectiveness, the result has been mostly qualitative, speculative and hypothetical.

Provided by: Scientific Publishing Ltd. Topic: Big Data Date Added: Apr 2013 Format: PDF

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