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A new era in Enterprise IT is emerging. It's an era born out of systemic business efficiency planning prompted by the efforts of business leaders to reduce corporate spending as revenues declined during the market crash of 2008-09. To reduce operational spend, get closer to customers, automate new streamlined business processes and position their firms for the current economic recovery, IT leaders are reviewing IT solutions, particularly data center consolidation, virtualization, cloud computing and branch offices. This paper describes the macro trends taking shape in business and explores how these trends are creating a new era in branch office IT fueled by cost reduction and improved customer experience.
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