A New Look at Network Maintenance

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Executive Summary

Telecom Service Providers around the world need to reinvent their business by adopting next-generation technologies. At the same time, requirements for ongoing maintenance and operations of legacy networks, investment protection and customer satisfaction remain a top priority. Yet as the cost of maintaining those networks climbs, communications companies are increasingly under pressure to make maintenance more financially manageable. Enter Multi-vendor Maintenance: a model providing alternative maintenance support that includes a single point of contact to radically streamline legacy network support and bring costs under control.

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