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Current methods of IT change management ranging from CMDBs to service desks do not give administrators what they need to understand the risks or potential impacts of proposed changes. A new, transformative approach promises to dramatically simplify and improve the way IT professionals manage changes. This white paper describes a new software-as-a-service solution, ITinvolve for Change Management, and how it empowers IT professionals to understand the potential impact of changes to their systems before they are implemented.
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