Software

A Novel Multiple-Option Web-Based Questionnaire System With IPA and IPA Discrimination Index

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Executive Summary

In this paper, a novel web-based multiple-option questionnaire by using Asynchronous JavaScript And XML (AJAX) web development technology is designed to allow respondents to choose one or two of five options, resulting in the effect of nine-point scale. In comparison with the conventional paper-based questionnaires, the advantages of this web-based questionnaire are described as follows: the enhancement of IPA reliability; the researchers can timely obtain the basic statistic analysis results; to save paper; to reduce the number of items in a questionnaire with higher range scale; to provide friendly web-based user interface; to enhance the questionnaire's face validity, in which Importance-Performance Analysis (IPA) model discrimination index can reflect more accurate quantity comparing to the IPA model proposed by Hollenhorst.

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