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Cloud computing has the potential to disrupt information technology service delivery. It brings seemingly unlimited potential, along with many unknown risks. Organizations are proceeding with caution when considering how to leverage cloud-based services. This paper discusses a process for evaluating cloud computing, and provides organizations with a blueprint for launching their first cloud-based offering. This paper focuses on IaaS (Infrastructure-as-a-Service) and PaaS (Platform-as-a-Service), since these are two areas where the customer is an active participant, developing solutions that leverage the cloud service provider's infrastructure.
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