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Many managers have traditionally not paid much attention to optimizing the performance of their business processes, as growth "Automatically" ensured that this year's performance was better than last year's. Many organizations now face the challenge of scaling back their operations and resources. This challenge is difficult to meet in a coherent manner if they have no clear understanding of their current processes. There are basically two key problems in the funding of BPM initiatives. The first and most obvious one is the reduced discretionary budget that is currently available for new projects. The second and more fundamental problem is that in many cases the project funding and the realization of the business benefits associated with it are kept away from Operations (the business).
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