A Shift to Remote IT Services Alleviates Support and Help Desk Headaches

Given everything from new devices and security concerns to increasingly tech-savvy end users and the costs of supporting a sprawling infrastructure, there’s no denying the growing complexity of the IT landscape.

But there’s good news, according to an exclusive survey by IDG Research: Implementing remote IT support services can bring relief while also improving end user satisfaction and helping lower costs.

Provided by: LogMeIn Topic: Networking Date Added: Nov 2016 Format: PDF

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