A Software-as-a-Service Primer for Independent Software Vendors

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Executive Summary

Software-as-a-Service (SaaS) is a fundamentally different way of developing and delivering software solutions to meet users rapidly changing requirements.

Unlike many of the over-hyped technology trends of the past, SaaS is producing real business benefits for organizations of all sizes across nearly every industry, and threatening to reshape the software industry.

The purpose of this primer is to outline how independent software vendors (ISVs) must respond to these realities in order to meet the changing needs of their customers, employees and business partners; and ensure their long-term viability and competitiveness in this rapidly changing environment.

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