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This paper describes a QoS framework that provides support for user Quality of Service (QoS) specification and service enforcement in low-quality connection environment using user-oriented approach. The QoS framework has been designed with the aim of solving the limitation Internet access in unreliable Internet connection. This framework provide user with the flexibility in the specification subjective QoS requirements and give an alternative access arrangement if resource availability in the system is limited. User specifies his/her subjective preference to the framework and it would check the resource availability, then compare to the user preferences. In the case resource availability is lower than user preferences, the framework switch access mechanism to another option as determined by user requirements.
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