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States in every part of the country are evaluating their current back-office systems with an eye to replacement or modernization. Enterprise Resource Planning (ERP) systems encompass a gamut of functions, with the most typical being financial, HR/payroll and procurement systems. Many of the challenges we see in ERP procurement and implementation have their roots in insufficient communication between the buyer and the respondent. More often than not, the Request for Proposal (RFP) process happens in a series of discrete and isolated pieces.
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