A Step-by-Step Guide to Starting Up SaaS Operations

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Executive Summary

Faced with intensifying competition, as well as a desire for more stable revenue streams, software companies are increasingly turning to the Software as a Service (SaaS) delivery model.

Software companies are facing the complex issues involved with building the service delivery capabilities necessary to support SaaS offerings. Building an SaaS infrastructure is a complex undertaking, requiring a committed team and a focused effort. End-users demand are high and meeting them requires technical operations, application operations and business operations. Learn how to start your SaaS operations.

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