Mobility

A Study on the Factors Affecting the Intention to Use Smartphone Banking: The Differences Between the Transactions of Account Check and Account Transfer

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Executive Summary

Banking transactions using Smartphone's or more commonly known as "Smartphone banking" are increasingly becoming popular as a way for financial transactions given the growing number of Smartphone users. The Smartphone banking is considered to be different from mobile banking because of the unique and innovative features of Smartphone's - a combination of a computer and mobile phone that can easily access the Internet. This paper based on the Technology Acceptance Model (TAM), examines the factors that influence the intention to use Smartphone banking by surveys and analyzing the findings gathered from previous mobile banking related researches.

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