E-Commerce

Achieving Cost and Resource Savings With Unified Communications

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Executive Summary

This paper identifies savings opportunities and actions for three broad categories of benefits: reducing out-of-pocket costs for communications services such as telecom and cellular bills and hosted audio and video conferencing, and for related expenses such as travel and office facilities. Potential annual savings range from $2.6M to over $8 million per 1000 employees, consolidating communications infrastructure to lower operating costs by replacing multiple diverse and dispersed legacy products with the integrated functions of the new UC solutions. Potential annual savings are in the range of $0.9 million per 1000 employees.

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