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Research found that the Freight Forwarding & Logistics high-performance businesses have distinguished themselves with an approach to mergers and acquisitions that carefully aligns targeted acquisitions with core strategy, creating value where others have failed. But it is their mastery of standardized processes and integrated IT - baseline capabilities in many other industries, but largely neglected in the Freight Forwarding & Logistics business - that has played the decisive role in their ability to deliver returns to shareholders 50 percent higher than those of their peers over three years.
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