Adaptive Provisioning of Human Expertise in Service-Oriented Systems
Web-based collaborations have become essential in today's business environments. Due to the availability of various SOA frameworks, Web services emerged as the de facto technology to realize flexible compositions of services. While most existing work focuses on the discovery and composition of software based services, the authors highlight concepts for a people-centric Web. Knowledge-intensive environments clearly demand for provisioning of human expertise along with sharing of computing resources or business data through software-based services. To address these challenges, they introduce an adaptive approach allowing humans to provide their expertise through services using SOA standards, such as WSDL and SOAP.