Cloud

Adoption Analysis of Cloud Computing Services

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Executive Summary

Making decisions for IT outsourcing is always a challenge for companies worldwide, and cloud computing has been growing as an alternative. This paper analyzes the viewpoint of IT managers about the adoption of cloud computing services. It confronts the literature review on the main features of cloud computing with the opinion of sixteen managers responsible for IT departments in their companies. The interviews were conducted using a semi-structured questionnaire for collecting qualitative data. The results were divided into five main dimensions of analysis, which are: usability, scalability, service quality, security and cost. The results obtained in this paper showed cloud computing as a subject present in the daily lives of IT managers.

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