Business Intelligence

After The Crisis: How Revenue Agencies Are Achieving High Performance

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Executive Summary

Three mutually reinforcing trends - the increasing power of information and communication technology, government policies to promote economic openness, and the increasing size and reach of multinational enterprises - have reshaped the global economic landscape. Economic and political power is no longer concentrated in Western industrialized nations. Emerging economies in Asia, South America and other parts of the world are rapidly catching up to developed economies. In this new phase of the global economy - the multi-polar world - the old "Rules" no longer apply.

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