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Traditional telecom service providers now face competition from Internet players who have developed conversational services, such as VoIP and IM, based on the Internet and Web 2.0 applications. Alcatel-Lucent offers IMS-based solutions that can be configured to address the unique needs of each service provider as they deal with the changing competitive landscape and the latest communications trends. The Alcatel-Lucent end-to-end IMS Solution answers this threat by letting service providers offer interpersonal communication (using web, multimedia, messaging and conversational services), user-experience continuity across devices and networks, instant access anywhere and self-service personalization, and by delivering blended lifestyle services to consumers and enterprise users.
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