Aligning ITIL V3 Service Design with TOGAF 9

Date Added: Jun 2009
Format: PDF

In ITIL V3, IT policies and strategies are defined by senior management during the Service Strategy phase of the service lifecycle. These policies may be also be reused during the Preliminary Phase of TOGAF 9. The Preliminary Phase allows establishing the business context, customizing TOGAF, defining architecture principles, and establishing the governance structure. Architectural Principles are general rules and guidelines that support the way in which an organization sets about fulfilling its mission. These principles should be the source for the creation of IT policies. Service Architects and Designers will need to consider several resources such as (budgets, infrastructures, applications, information, and people) and capabilities (management, organization, processes, knowledge, and people) of the organization defined by TOGAF 9.