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Selecting and evaluating the right suppliers is imperative for an organization's global marketplace competitiveness. Improper selection and evaluation of potential suppliers can dwarf an organization's supply chain performance. This paper undertakes a case study on solving the supplier selection process problem in a generic pharmaceutical firm using the analytic hierarchy process (AHP) model and implemented with the support of the Expert Choice Software. The AHP is considered a reliable methodology for developing a generic pharmaceutical firm strategic supplier selection and evaluation framework. Based on the research findings, the regulatory compliance selection criterion is most favored, followed by quality, risk, cost, supplier profile, and service. For the suppliers, supplier C is most favored, followed by suppliers D, B, and A, respectively.
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